TERMS AND CONDITIONS
Welcome to our website sladersyard.co.uk. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Sladers Yard’s relationship with you whilst using this website.
The operator of the website is Sladers Yard Ltd, whose address is Sladers Yard, West Bay Road, West Bay, Bridport, Dorset DT6 4EL.
Tel: 01308 459511.
Sladers Yard Ltd is a limited company.
VAT number 188566939
The terms ‘Sladers Yard’ or ‘us’ or ‘we’ refers to Sladers Yard Ltd. The term ‘you’ refers to the user or viewer of our website.
We have set out below the terms and conditions which apply to information shown in the pages of our website (“the Website”) and to the ordering of any products from the Website. By using this site, or ordering products, you agree to and accept these terms and conditions. It is your responsibility to have read them in full before placing an order.
Website
The content of the pages of this website is for your general information and use only. We reserve the right to change it without notice.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Content
If you would like to use any images or information found on our site then please contact us via email at gallery@sladersyard.co.uk.
We, or the artists we represent, hold copyrights & possession of all content found on www.sladersyard.co.uk. You are welcome to view, print and download the contents of the Website for personal use only but not for any commercial purposes or re-publication in any form or by any means without the prior written permission of the gallery. This material includes, but is not limited to, the artworks, the words, design, layout, look, appearance and graphics. We welcome the publicity and use of our content but not without prior written permission from the gallery. We ask that we are referenced, credited and linked where possible.
From time to time this website may also include links to other websites. These links are for your convenience and provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Contacting us
Sladers Yard Telephone. 01308 459511
Email: gallery@sladersyard.co.uk
Descriptions of Products
Every effort is made to ensure the descriptions, prices and specification of products on the Website are as accurate as possible. However, due to the hand-made nature of the products offered on the Website, some of these descriptions are approximate and each work is unique and may show the hand of the maker.
In the unlikely event that there are material errors in the description of the goods you have ordered or their prices, your order may not be accepted. We will contact you immediately should this situation occur and a full refund will be offered.
We may correct any error appearing in the Website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
We make every effort to ensure that the colours of the work on this website are accurate. However, due to the nature of both computer operating system colour palettes and computer monitor displays, there may be discrepancies beyond our control.
Ordering
By agreeing to our Terms and Conditions you the customer are confirming that you are 18 years old or over, otherwise you will have permission from your parents or guardians.
We accept credit and debit cards (Visa & Mastercard) through Stripe, a secure payment system. All payments are extremely secure through Stripe. We do not store any sensitive payment information.
We will confirm acceptance of your order by email to the address you have given and the sending of this email (whether or not it is received) makes the contract between us. We reserve the right in our absolute discretion to accept or reject any offer.
Price and payment
All products remain the property of Sladers Yard until payment is received for both product and postage (unless the customer is collecting the piece or having it collected). The price of the products will be the price quoted on the Website at the time we accept your order. All prices are subject to change without notice.
The price will include any applicable value added tax, but not the cost of delivery. You will be sent a full VAT invoice with your artwork detailing the applicable VAT due on your purchase.
Delivery
We aim to dispatch orders within 3-4 days of receipt (though often sooner).
If you’re purchasing a gift and need delivery by a specific date please contact us first: gallery@sladersyard.co.uk
Delivery charges quoted on the Website are for UK addresses. Items are sent by Royal Mail unless another method is more cost effective or appropriate.
All work will be securely and carefully packaged.
Unless otherwise stated, all items will be insured by Sladers Yard whilst in transit to cover loss or non-delivery. Delivery by Royal Mail does not include insurance against damage and you must take responsibility for this risk.
International Shipping
If you wish to place an order and live outside the UK or EU please contact us so that we can find the best price for your delivery.
Orders from outside of the UK may be subject to import duties and taxes incurred when the delivery reaches your destination. Unfortunately, we have no control over these charges and cannot foresee their amount or take any responsibility for them or for delays they may incur.
The charges of import duties and taxes must be paid by the recipient of the order. Please contact your local customs office for further information before placing your order.
Returns, Refunds and Cancellations
Sladers Yard are delighted that you have chosen to purchase art from our gallery. However, if for any reason you are not happy and wish to return your purchase, please contact us by email: gallery@sladersyard.co.uk within 14 days of your order’s arrival.
Please do not ship the item(s) until you have received a response from us via email confirming your return.
Please Note We will only accept the return of item/s if they are in unused condition, in the original undamaged packaging or packaging of the same quality and shipped to the gallery at your expense. All parcels are sent back at your own risk. We would advise using recorded delivery as the parcel is not our responsibility until we sign for it. It is most likely that earrings cannot be returned due to hygiene reasons however this does not affect your statutory rights.
Once we have received your email, one of our team will be in touch to confirm whether you are eligible for a return or exchange. In the case of a refund, the amount owed will be issued to the original source of payment excluding shipping costs and international customs fees, if applicable. These will be made within 10 business days of the return.
You do not have the right to change your mind and cancel the contract between us for bespoke orders, such as editions, or where a product has been made to your specifications and is clearly personalised unless that product is faulty.
Nothing in this returns policy affects your ‘statutory rights’ under the Consumer Rights Act 2015.
Privacy
We value your privacy as much as we value our own, any personal information that we receive is wholly confidential and will not be shared with any other parties.
General
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
If any of these terms and conditions should be determined illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms and conditions are intended to be effective, then to the extent and within the jurisdiction which that term or condition is illegal, invalid or unenforceable, it shall be severed and deleted from that clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar Force Majeure Event.
We reserve the right from time to time to make changes to these Terms & Conditions and will notify you of any alterations if that will effect a pending order
